Privacy Policy for OUR HOUSE

Effective Date: [17/03/25]

At OUR HOUSE, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services. By accessing our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you register for an account, purchase services, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.

• Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, pages viewed, and time spent on the site.

• Cookies: We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. Cookies help us remember your preferences and enable us to provide personalised services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver the services you request, such as social media marketing, content promotion, and audience engagement.

• Improving User Experience: To analyse how our website is used and to make improvements to the functionality and design of the site.

• Communication: To contact you with important updates regarding your account, services, and promotional offers.

• Marketing: To send promotional content and marketing materials if you have opted in to receive them. You can opt out at any time.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You may request access to the personal data we hold about you and request corrections if any information is inaccurate.

• Deletion: You may request that we delete your personal data, subject to certain conditions (e.g., if we need to retain it for legal reasons).

• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our website.

6. Data Retention

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymise it.

7. International Transfers

If you are located outside of the United Kingdom, please be aware that your data may be transferred to and stored in countries that may not have the same level of data protection laws as your country of residence. By using our services, you consent to this transfer and processing of your information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after any changes signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:

OUR HOUSE
Email: director.ourhouse87@gmail.com
Phone: +44 7719330424
Address: London, UK